Data Protection Assured

33kb Privacy Policy — Your Data Is Safe With Us

Sharing your personal information with 33kb means placing your trust in us — and we take that seriously. This policy clearly sets out what data we collect, why we collect it, where it is stored, and who it is shared with.

SSL Encrypted
Never sold to third parties
Last updated: January 2026
Our policy in brief
Your information is never sold to third parties
All data is stored on encrypted servers
You may request deletion of your data at any time
Cookie use is limited and purpose-driven

How 33kb protects your data

The measures we have put in place to protect your privacy at every step.

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End-to-End Encryption

Every transaction and piece of personal information on 33kb is protected with 256-bit SSL encryption. No one outside can access this data.

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Data is never sold

Your name, mobile number, and email address are never sold or rented to any marketing company or third party — not ever.

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Stored on Secure Servers

Your data is stored in secure data centres that undergo regular security audits. Multi-layer firewalls are in place to prevent unauthorised access.

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Transparent Cookie Policy

33kb uses only essential and performance cookies. No third-party tracking cookies are used.

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Right to Rectification

Your profile information can be updated at any time. If you need to correct any inaccurate details, contact support and the matter will be resolved promptly.

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Right to data deletion

You may request the deletion of your account and associated personal data at any time. Data is not retained beyond legal obligations.

What Information Is Collected

Various types of information are collected when you register and use 33kb's services. Only the information that is strictly necessary will be requested — nothing more.

Data Type Example When It Is Collected
Identity Information Full name, date of birth, national ID number At the time of registration & KYC verification
Contact Information Mobile number, email address At the time of account registration
Financial information BKash/Nagad number, transaction history During deposits and withdrawals
Device information IP address, browser type, operating system Automatically at the start of each session
Usage Data Betting history, favourite games, session duration While using the platform

Please note: Your full payment card number or bank account details are not stored on 33kb's servers. All transactions are handled directly by the payment gateway.


How your data is used

33kb uses your information only for specific, lawful purposes. It is never used for anything else without your consent.

  • Account management: For registration, login, password reset, and account security.
  • Service delivery: To process bets, payments, and withdrawals.
  • Verification: To verify age and identity, and to prevent fraud.
  • Customer service: To resolve your issues and provide support.
  • Improvement & Analytics: Analysing usage patterns to enhance your experience on the platform.
  • Legal obligations: To comply with applicable laws and regulatory authority guidelines.
  • Promotional Communications: To send relevant offers and updates, with your consent.

If you no longer wish to receive promotional messages, you can opt out at any time through our support team or via the Unsubscribe link in any email.


Data Sharing Policy

33kb never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely to process transactions.
  • Identity Verification Services: Trusted third parties for managing the KYC process.
  • Law enforcement agencies: In response to a court order or valid legal claim.
  • Cloud service providers: For data storage and processing purposes only — they are not permitted to use the data for their own purposes.

Our Commitment: All partners with whom data is shared are bound by 33kb's privacy standards. Any use of data outside the agreed terms will result in immediate termination of the relationship.


Cookies & Tracking Technologies

The 33kb website uses cookies — but only where necessary. Cookies are small text files stored in your browser that help improve the functionality of the site.

Cookies used by 33kb:

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: To identify which parts of the site have issues — fully anonymous.
  • Preference Cookies: To remember your language preferences and settings.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

Please Note: 33kb does not use any cross-site tracking or advertising-based tracking cookies.


How Long We Keep Your Data

33kb does not retain any data longer than necessary. Different retention periods apply depending on the category of information:

  • Account information: For the duration your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years — in accordance with financial regulatory authority requirements.
  • Support Conversations: 2 years after resolution.
  • Log Files & Device Information: 90 days.
  • Marketing Preferences: Deleted immediately upon opt-out.

Upon a deletion request, data not subject to legal obligations will be permanently removed within 30 business days.


Your Rights

Under 33kb's Privacy Policy, you are entitled to the following rights:

📋
Right to Access

You may request to see what information we hold about you. Full details will be provided within 30 days.

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Right to Rectification

If any details in your profile are incorrect, you may request a correction. Our support team will act promptly.

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Right to Erasure

You may request deletion of any personal data beyond what is required by legal obligations.

Right to object to processing

You may object to the use of your data for marketing or profiling purposes at any time — this will take effect immediately.

📤
Right to Data Portability

You may request a copy of your account data in a machine-readable format (CSV or JSON).

To exercise any of these rights, email us at support@33kb.biz or reach out via live chat.


Children's Privacy

33kb strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any personal data from minors.

If you suspect that a minor has created an account, please contact us immediately. The account will be closed and all associated data deleted without delay.

For Parents: To find out whether a family member is using 33kb or to take the necessary steps, contact us directly at support@33kb.biz.


Privacy Policy changes

33kb may update this Privacy Policy when necessary. For significant changes, you will be notified in advance via your registered mobile number or email.

The date of any changes will be shown at the top of the page under "Last Updated". Continued use of the platform after changes have been made will be considered acceptance of the updated policy.


Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: support@33kb.biz
  • Live chat: Click the chat button in the bottom-right corner of the website
  • Support hours: 7 days a week, 24 hours a day

We typically respond within 24 hours. For more complex matters, a detailed reply will be provided within 3 business days.

Frequently asked questions

The minimum bet at 33kb is just ৳50, making it easy to get started even if you're new or working with a limited budget. Deposits start from a minimum of ৳500. Maximum bet limits vary by market and tournament, and are clearly displayed on the bet slip.

Yes, 33kb has a dedicated mobile app. It can be downloaded directly from the 33kb website's app page (Click here) and installed via the downloaded APK file. Before installing, enable "Unknown Sources" or "Install Unknown Apps" in your phone's settings. iOS users can access the mobile version through their browser, which works just like the app.
Your Data Is Secure

Start Betting in a Safe Environment

You've read the Privacy Policy — now register with confidence. Your information is completely safe with us.

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